Frequently Asked Questions

Where are you located?

I'm located on the Gulf Coast in Biloxi, MS.

How do your services and pricing work?

For large orders such as bridal and memorials, please book your date via the homepage link. $150 will lock in your date to ensure availability and be credited towards your final payment before shipping and delivery. After you have booked, you will receive a date availability confirmation email with deposit invoice where we will discuss your vision.

After paying your deposit, you'll be all set until the big day! I will either retrieve the bouquet from the venue, or have you deliver it to my studio after the event.  After that, I will update regularly on progress and be in touch to discuss local pick-up or shipping.

What are your terms and conditions?

Terms and conditions may be viewed here. By placing an order, the client automatically agrees to them.

How soon do you need my flowers after my occasion? 

The sooner the better. I like to retrieve the flowers within the first 72 hours after the occasion.. Local pick-up is available for $50 as well within a 50 mile radius of Biloxi, MS.

For non-local orders, we can arrange shipping prior to the wedding. You will be emailed a prepaid shipping label to print for an assigned date so your flowers can be shipped immediately following the event. We strongly suggest assigning a trusted individual, if not yourself, to ensure the flowers are shipped in a timely manner. The bouquet must be shipped the following day for 2nd day air.

What is your processing time for orders

Depending on the size and variety of your bouquet, the drying process takes roughly 6-8 weeks. After the drying process, you will receive photo mock-ups of possible designs. The creation takes an additional 2-4 weeks depending on the size of the order. 

What is your policy regarding refunds, returns, and cancellations?

Due to the artistic nature and strict scheduling of this process, refunds and transfer of services are not offered. Cancellation will forfeit any previous paid deposits. 1 date change is allowed within a 4 month time frame of previous date IF availability permits. Remaining balance is due before shipping. If balance is not paid within 60 days of completion notice, previous deposits will be forfeited and the artist reserves the right to seek compensation elsewhere for said piece(s). Any and all shipping costs are the responsibility of the buyer. Please review the Terms of Service regarding all other policies.

More Questions? Give us a call!

Give us a call at (601) 658-9993 Monday through Thursday 10 a.m. to 3 p.m.